Customer Testimonials

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Google Jun 17, 2024

The service and Sales staff at Bosak Ford in Burns Harbor is fantastic. If u need a ford serviced go see Doug and his crew

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Google Jun 15, 2024

My husband and I just purchased our new 2024 F150 and had an amazing experience. Peggy and Brian are awesome to work with… this is now our 3rd vehicle purchase with them and never disappointed. Great team and never felt pressured. Deals were done super fast and Peggy always listened to what we wanted to achieve. Will be back again!

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Google Jun 15, 2024

Efficient, knowledgeable, and good communication. Thank you!

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Google Jun 15, 2024

The staff at Bozak Ford in Burns Harbor were friendly, knowledgeable and made my process very easy. I appreciate everything James, Chris and Brian did to make purchasing my new vehicle so easy.

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Google Jun 12, 2024

Bosak Chesterton IN my hats off to you ! The service provided is beyond exceptional . The TEAM as a whole is phenomenal! From scheduling the appointment, greetings when I arrived and explanation of the process was very thorough and precise. I have used their services the past eight years. Basic oil changes, brake repairs , tuneup, and etc… Thank you for always providing great service 😎 IT’S A TEAM ENVIRONMENT

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Google Jun 10, 2024

Quick and efficient!

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Google Jun 9, 2024

On the way from near Chicago to Grand Rapids, our car was towed to Bosak Ford in Burns Harbor from Chesterton, due to a steering problem, msg (steering assist fault). Chase, from Ford, had the car tested and found that I needed a part that wasn't available. He helped us get a rental car and we continued going to Grand Rapids. We picked up our car at the earliest time after the car was fixed.

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Google Jun 6, 2024

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Google Jun 3, 2024

Very happy with my experience at Bosak Ford. No pressure sales. I wish all dealerships operated this way. We were able to come to an agreement quickly and they got me out of there as fast as possible. My salesman, and sales manager were a pleasure to work with. I even got to work with the general manager because they were short staffed the day I was there. Hands down would recommend going there to purchase a vehicle.

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Google Jun 1, 2024

Took delivery of our 2024 Ford Maverick Hybrid ordered almost a year ago. The purchase agreement we talked about was honored. The purchase was straight forward and efficient being the quickest purchase buying a vehicle we have experienced. Friendly and pleasant buying atmosphere at Bosak Ford.

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Google May 31, 2024

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Google May 30, 2024

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Google May 30, 2024

Great service dept. Chase is best.

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Google May 29, 2024

Quick, efficient and friendly service.

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Google May 28, 2024

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Google May 28, 2024

Higher then normal integrity from all member on staff at dealership.

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Google May 25, 2024

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Google May 25, 2024

James made our experience pleasant every step of the way! I would highly recommend him as well as Bosak Ford in general.

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Google May 23, 2024

I was traveling home to Canada on a Sunday and I needed an emergency stop due to check engine light on my dashboard and my car is having slow acceleration and not running any faster than 65mi/hr. I'm glad Bosak Ford is right there just upon the exit along Highway 94 in Burns Harbor, Indiana. Thanks Chase and Steven for accomodating me right away upon showing up early the next morning. The Auto service was able to fix the issue and I confidently drove home safely.

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Google May 22, 2024

The sales and finance staff went above and beyond with the purchase of my 2023 F150. I literally drove 9hrs for this vehicle and it saved me around 10k. I very highly recommend Bosak Ford to any and everyone seeking to buy and it's worth any amount of travel to do so. A special thank you to James Kata for making the sale enjoyable and to the entire staff that aided me personally.

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Google May 21, 2024

Christian one of the sales managers and Doug in the service department went to bat for us and our new vehicle. There were some concerns that Ford didn’t want to take care of as they “deemed” them normal but clearly were excessive and not normal. He spoke up and fought for what was right. End result: a new car in the condition it should have been in when it left the assembly line. And a returning customer in us. Thank you guys!

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Google May 20, 2024

Great customer service.

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Google May 18, 2024

Great place to buy a vehicle from! Very nice people and recommend amber. She’s very nice and easy to talk to.

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Google May 14, 2024

We are always pleased with your great attention to detail and your knowledgeable and friendly staff! Thanks for the amazing service today!

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Google May 14, 2024

AWESOME! Above and beyond Service from Robert Steffens in parts, our part came in super early! 100000% recommend

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Google May 12, 2024

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Google May 11, 2024

Great service. Friendly staff. Thanks guys.

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Google May 8, 2024

My alternator went out. I was able to drive there 10 minutes before the shop closed and it was done the next day. It was expensive which is expected from the service at a dealership but it was fast and convenient.

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Google May 7, 2024

Quick and easy service!

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Google May 5, 2024

Came in during an emergency where we had a piece of our car come off. They fixed it within 15 minutes despite the car being a Honda. Everyone was incredibly kind and information for everything we asked! All around great team!

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Google May 4, 2024

They have done a good job in ordering floor mats for my Ford Bronco

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Google May 4, 2024

Bought my new 2023 F250 in December. My sales rep was courteous, fun to work with, and made one of the more uncomfortable purchases we make easy.

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Google May 4, 2024

Chase in the Service dept at the Burns Harbor Bosak Ford made this last trip to service so seamless compared to my last. Not only did he tell me about the towing, which last time I used my own insurance, but he also had the parts and work done in a matter of 2 days. So very pleased with this last experience.

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Google May 3, 2024

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Google May 3, 2024

Bosak Ford was wonderful. Chris Gilmore is a consummate professional who was able to get me a very difficult vehicle, a 2024 Bronco Raptor, by staying very diligent and motivated. He was always available when needed and he kept me updated at all times. My delivery experience was nothing short of VIP. Cheers to a great dealership!!!

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Google Apr 30, 2024

Everyone at Bosak is friendly and courteous. We would recommend this dealership.

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Google Apr 27, 2024

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Google Apr 27, 2024

Bosak is the best! I bought a car from Peggy and she was easy to work with and I knew what I wanted. Took about two hours and was not hard or bad. I think it took that long due to my having to clean my car or else it would have been maybe an hour and half. Good experience and good people!

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Google Apr 24, 2024

Quick courteous service. I will be back! Thanks Aaron!!

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Google Apr 23, 2024

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Google Apr 20, 2024

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Google Apr 19, 2024

Fast,efficient and cordial as always.

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Google Apr 19, 2024

Great people and great service!

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Google Apr 18, 2024

Worked with me to get me the car I wanted in the price range I was comfortable paying. Great and friendly staff.

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Google Apr 18, 2024

Peggy is a great salesman as she was honest and caring. Never did she push the sale that is important and impressive.

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Google Apr 18, 2024

Outstanding customer service! I called at 7:00am and spoke with Bill. Explained my issue of getting a flat tire (I’m from out of town), driving on a tiny tire in an Explorer, and needing service, if possible, first thing as my husband was in surgery and I needed to get back. Bill was great to work with, was able to assess my tire, and made it possible to quickly have it replaced (unfortunately I hit something large on highway and knew it was in bad shape). As soon as they were done with the tire replacement, I received a ...

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Google Apr 17, 2024

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Google Apr 16, 2024

Amazing customer service, very attentive to our needs, our time, and what we were trying to accomplish. Down to earth, friendly guys!! Highly recommend going to Bosak Ford in Burns Harbor! Bought a 2020 Jeep Gladiator and everything was seamless. Fred was our sales guy and exceeded all my expectations…thanks for a good experience! Will definitely be back!

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Google Apr 15, 2024

At first I didn't know if I'd be buying a car here because my first interactions were pretty clunky. I stopped the next day to look at a car that was supposed to be there and Peggy greeted me at the door. Peggy has been doing this a long time and made the car buying process very easy and wasn't pushy. I'd highly recommend stopping to talk to her for your future car purchasing needs. She knows her stuff and made me very comfortable!

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Google Apr 15, 2024

Both Peggy and Brian were exceptionally pleasant to work with. They were very quick to give answers and solutions to every question I had. I was in and out with a new vehicle in under an hour. Hands down the best car buying experience I’ve ever had. Many thanks to the bosak team! 😊

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Google Apr 13, 2024

I had my car aligned, service was great!

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Google Apr 10, 2024

Very prompt and professional. However, will be coming back because symptoms still exist.

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Google Apr 9, 2024

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Google Apr 9, 2024

Great customer service, pick-up and drop off service was stellar!

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Google Apr 9, 2024

Amber and Brian r trying their best to get me in a new truck thank you .

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Google Apr 5, 2024

I have purchased multiple vehicles from Bosak and I would highly recommend them! They really make you feel like family. Also, the service department is A+.

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Google Apr 5, 2024

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Google Apr 3, 2024

Great service! Bill was fantastic, and very helpful. He had an answer for me very quickly. Extremely happy.

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Google Apr 3, 2024

Came in from out of town a long way from home with a misfiring cylinder. Was in a crunch for time and was able to get in and out quickly with my bad ignition coil replaced. Chase was very kind and professional.

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Google Mar 27, 2024

Amber did such a great job helping me find a vehicle best suitable for me. We were able to take care of most of the deal over the phone. So when I showed up at bosak it was very quick and easy. A couple signatures with Amber a little chat with the finance manager Brian and I was out the door with my new car! I am very pleased with my experience! I will definitely be recommending Bosak Ford to everyone I know looking for a car!

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Google Mar 26, 2024

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Google Mar 23, 2024

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Google Mar 21, 2024

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DealerRater Mar 20, 2024

Bosak has been working hard to fix my issue that I had for my last vehicle purchase. Chris the GM is being very helpful in this. I will also say the Service department is amazing!!

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Google Mar 19, 2024

I broke down on the interstate, 12 miles from here, in the middle of the night. Roadside repair got me started and moving long enough to get to this Ford dealership. They got me in first thing in the morning, put a new alternator on for me and I was back on the road by 11 a.m. Thank you Chase for getting me in so fast and back on the road.

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Google Mar 18, 2024

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Google Mar 18, 2024

Excellent service

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Google Mar 16, 2024

Excellent service and great people to do business with!

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Google Mar 13, 2024

Routine maintenance done thoroughly, and on time! I appreciate their attention to customer service!

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Google Mar 12, 2024

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Google Mar 9, 2024

Came in last Saturday to get an oil change and tire rotation. Pulled right into the service dept. and was promptly greeted by Aaron Miranda who took great care of me! Wandered into the showroom to look around while my car was being serviced. The Sales Manager, Christian Haywood and his sales associates were very friendly and hard at work! I love Bosak Ford!

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Google Mar 9, 2024

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Google Mar 9, 2024

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Google Mar 7, 2024

Absolutely the best Ford dealership I've been to. 5 star customer service 👌

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Google Mar 7, 2024

I just prefer Bosak! Nice people and nice experiences.

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Google Mar 6, 2024

A HUGE SHOUTOUT to the Team at Bosak for making a truck purchase feel like an effortless experience! After 4 years of less than stellar experiences shopping elsewhere, they have earned my trust! Let me explain: Peggy was a phenomenal sales professional throughout the entire experience! Test drive- She shared vehicle details briefly and allowed me to enjoy the test drive, which was a refreshing experience. I did return for a follow up test drive which again was met with casual ease and no pressure. The big challenge of purchasing a car tends to be the excruciating wait times and pressure ...

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Google Mar 4, 2024

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Google Mar 2, 2024

Expertly taken care of, valet service was wonderful as well as a timely manner.

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Google Feb 29, 2024

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Google Feb 29, 2024

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Google Feb 28, 2024

We've been buying Ford trucks for years now from a local Ford dealership. The buying experience was always ok, not bad but not great. Went to Bosak for the first time this week since they had a truck in stock that was hard to find and the experience as next level. Their entire team, from our initial contact with Jacob in internet sales, Peggy in sales, Brian in Finance, Christian the Sales Manager to Chris their GM, they worked flawlessly together to put together a deal that was worth making the 5 hour round trip for. Couldn't have asked ...

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Google Feb 28, 2024

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Google Feb 27, 2024

Absolutely the best salesmanship I've experienced. Thank you, Amberly and David. Also Mr. Sweeney for closing it out.

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Google Feb 26, 2024

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DealerRater Feb 23, 2024

Excellent salesmanship from Amber and David M. All my questions were answered. All my needs were fulfilled and some. Thank you.

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Google Feb 23, 2024

Great service in a timely matter.

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Google Feb 21, 2024

Very quick and easy

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Google Feb 19, 2024

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Google Feb 15, 2024

Took my car to rebuild engine block/and replaced some cylinders that were misfiring. All work was done under warranty when buying the car so the $5900 bill was fully covered. Also the car was done 1 day earlier than expected.

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Google Feb 14, 2024

Always a pleasant experience, from the purchase thru the maintenance!

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Google Feb 13, 2024

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Google Feb 5, 2024

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Google Feb 3, 2024

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Google Feb 3, 2024

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Google Feb 1, 2024

Quick and professional, understood my frustrations. So far been quick turn arounds

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Google Feb 1, 2024

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Google Jan 31, 2024

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Google Jan 30, 2024

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Google Jan 26, 2024

Always a great experience. Made the same day appointment and greated me very nicely. They got me in and out quickly too.

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Google Jan 23, 2024

Excellent service and great employees


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