Customer Testimonials
Excellent service, friendly staff , Highly recommend.
Tarik was an absolute pleasure to work with. He made sure i was comfortable in the car, made sure that i truly loved the car before i bought it. I will always always ask for Tarik in the future. Dixie was also amazing to work with, she was very responsive and so incredibly nice!
Great experience and customer service from Dixie, Peggy, Christian and Sam! We live 3 hours away and they still worked with us to purchase the vehicle we were looking for. Highly recommend them for your next vehicle purchase!
Car was picked up on time. Very nice service team!
I had a great experience with my service advisor. They’re wonderful to work with.
Service did a great job very helpful and accommodating To bad weather didn’t cooperate had to wait for part delivery
Peggy made finding and purchasing my car a breeze. She listened to my needs and stayed within my budget. When you are searching for your next vehicle just ask for Peggy!
Nice overall experience. Will comeback for any future work or maintenance.
While driving home to the Detroit suburbs from Chicago on New Year's Eve day a part of my 2018 Escape's undercarriage shrouding came loose and was dragging on the ground. I couldn't drive the vehicle at highway speeds the 200 miles I was going to be travelling the way it was so I pulled off the highway. Low and behold there was a Ford dealer (Bosak Ford) at the end of the off ramp. I pulled in, warmly greeted by Chase Galipeau and told they would take the car in and see what they could do while I waited. ...
Awesome service, and pick up and drop off was great too, had a warranty issue and they took care of it all in one day.
Bosak service was very helpful to me when my mustang mach e left me stranded. both times.
Manny and Christian were awesome to work with. Buying a car is no one’s favorite thing to do but they both made the experience very enjoyable. They worked super fast to get me in and out this was an awesome car buying experience.
Tarik really worked his butt off to find me the perfect truck, I couldn’t be more pleased with my experience, if you’re looking for a new or used Ford he’s the guy
Tony was amazing! Love our Lightening! Thank you Bosak Ford!
Great dealership, got the pleasure of working with Tarik. He’s a super helpful and great salesman, is always willing to help you out in anyway possible. Couldn’t be happier and hope to deal with him with all future purchases.
Great customer service and friendly staff.
A 1 customer service all around from Tony Martinez our car salesman. Tony made sure We were happy with our lease. He searched through different states to make sure I got everything I wanted in my Bronco. He also got us great incentives on my Bronco.Christian our sales manager did his part to get us the best deal possible. Sam the general manager made us a deal we couldn't refuse. Brian in Fiance made my payments lower then expected and was out the door in no time. The Lopez family is definitely staying in the Bosak family for life.
Best experience I ever had with buying a car biggest shout out to Sam lamargo And Tony Martinez
Hard shift on our F150. Service tech went through several upgrades and computer resets. Tested and verified the smooth shift is back. Warranty service took care of us. Thanks Everyone!!
Pleasurable experience! I’m glad I came in today. Amber was a great salesperson! Sam is also a great manager! Thank you and Merry Christmas 🎁
Very very good service very good mechanics just entirely way too expensive the cost of living is so high to get my truck fixed was crazy high price
Had an engine light come up before a road trip. I contacted them and they quickly got me in. Checked the vehicle out, addressed the issue got me heading out on schedule. Thank you very much!!!
Great cars!!! A amazing dealership!! If you’re looking for a vehicle look for Tony he’s the right man to help you out!!!
Called at 1pm on a Wednesday and was able to get on their schedule for a multi-point check, oil change and tire rotation at 2pm. Upon arrival, mentioned I could use a new horn. They actually had the horn in stock. I was out the door by 3:15. Pricing was fair, customer service was great. I live 90 mins away but will make I’m in the area next time I need another oil change.
Bill Sherman was terrific with helping me. Highly recommend!
Bosak was very helpful and friendly. I brought my car in for the same problem my mechanic "fixed" 3 times and charged me a lot of money, but Bosak truly fixed the problem in a timely manner. The fee was nothing near what the mechanic who couldn't fix it charged. I live in Michigan, but I am bringing car here from now on to Bosak's trustworthy and competent mechanics.
I had a fantastic experience working with Amberley and Sales Manager Christian. They were both incredibly easy to work with and made me feel right at home throughout the entire process. Their professionalism and friendly approach made buying a car a smooth and enjoyable experience. I would definitely recommend them to anyone looking to purchase a vehicle. Thank you, Amberley and Christian, for making my experience so memorable!
I was driving by myself (a senior) on I-94 last month heading home to Iowa. I was on a 6-lane interstate and my low air in tire signal came on my dashboard. I happened to see a billboard with Bosak Ford noted at the next exit, so went that way. The service man put my car up on the rack and noted a screw in my tire, patched the tire and sent me on my way, free of charge. The service crew were very kind, helpful and friendly. If I lived in the area, I would return for future service ...
Was very pleased. I didn't feel pressured to buy.
Nate was great he helped me get my recalls organized last minute and set me up with a loner to get to work. Great experience ! Thanks
I was very pleased with my salesman Anthony Martinez. He worked with me to find a specific car I wanted and I didn’t have to spend all day at the dealership. I got the car I wanted and was offered a fair price for my trade in.
Tarik our salesman was very nice to talk with and too . Knowledgeable and if he wasn't sure he found out. Brian setting up the loan was very nice. Helped that I knew him from a place of employment where we both worked. Had questions after we left, texted Tarik and he got right back. Experience was as good as expected when purchasing a vehicle.
I recently had a Ford Performance tune and a full audio upgrade performed on my 2024 Bronco Raptor at Bosak Ford. GM Chris Gilmore facilitated the entire job and they even came and picked up my rig. The job was completed flawlessly and I couldn’t be happier. They even beat all other price quotes I had received from other shops. I recommend Bosak Ford and especially Chris Gilmore to anyone. Well done!!!
Bill was great. I appreciated the great service
Overall favorable vehicle purchase from Bosak Ford.
We went to Bosak Ford to trade in my car for my 1st brand new vehicle and they were great. I was sweating bullets but Peggy Malave made sure it was a great and comfortable experience.
Thank you Tarik! Best salesman around, he helped me find the car I’ve been looking for, forever!
I'm 93yrs old and no longer drive.I have a 2010 Ford flex witch is ideal as it is easy to get in and out of. It needed fixing . Bosak's picked it up,fixed it and returned it. THAT IS SERVICE!
Great experience at Ford in Burns Harbor! Tony was a big help and the service was quick and efficient.
Great service. The service department took my vehicle right away and figured out what the problem was.
I saw a vehicle on their site I thought my son might be interested in and drove over to take a look at it. A salesperson immediately walked out to where I was and asked if he could help me and introduced himself. His name was Tony Martinez. He was very helpful, got the keys so I could check it out and answered my questions. I came back later that day with my son so he could test drive it. Great experience with no pressure! Tony was great and so was Brian in getting all the paperwork done. I would ...
Great customer service.
Tony Martinez was helpful and easy going. He made the process very smooth. I look forward to doing more business with him.
Great selection. Professional and knowledgeable service. Amber was great. Very knowledgeable.
Great to work with. Had a fun time with the sales team. Tariq was great.
Went to get an additional key made after I lost one. It was expensive but that was expected. The service was friendly and fast!
UPDATE- Sales Manager did reach out to me and unfortunately we couldn't come to an agreement. What I've learned is to buy a CPO Kia from Kia, CPO Ford from Ford, etc. I assumed since they were all under Bosak there wouldn't be an issue. In the end I got the car I wanted for a fair price, fair trade in value, and low pressure sales person. I should have researched the CPO a little more. I know now for next time. Bought a Kia which I thought was a certified pre owned as that is how ...
Always live going here. Everyone is so nice and professional.
Service Department: I had to have my vehicle towed in for a repair. Bill was very kind and proactive in keeping me updated on the status of my vehicle. Would recommend! Hopefully i wont have to return soon, but I will definitely use them again in the future when my vehicle needs service.
First time using Bosak Ford. Bosak did a pickup a delivery. I needed a new battery, tire rotation, oil change an winterwize for winter. This was all done. The people were very helpfull an easy to work with. I will be back in the future. Thank you.
Bosak Ford was once again very helpful and polite, from the sales associate Tarik to the sales manager Christian. They gave me space and worked at my speed with closing the deal that fit my needs. Will purchase again in the future from here. Highly recommend!!
Always have taken my vehicles to Ford Dealership in Burns Harbor and never been disappointed. They are very courteous and anytime I have any concerns the staff are always willing to help. They do excellent work and I will always continue going to them for any and all repairs and maintenance on my vehicles
Had technical problem, admitted it& gave me a ride home and delivered my Bronco when it was done. Honesty and good service
Fast,good service
Bosak is great!!!! The process was painless and Tony was helpful. He got me in the car I wanted.
very good service great people very happy with my experience
They always get my Explorer in and out so quickly. Plus they’re always extremely nice.
Amber was amazing and put my sister in her dream vehicle, Ford Explorer ST
Quick service. Told me 1 hour but they were done in 45. Vehicle inspection and oil change.
Bill in the service department was very friendly and professional. I have a local mechanic near me that I use, but when anybody in my family has to go to the Ford Dealership we choose Bozak which is 30 miles away instead of our local dealership because of him!
Amazing got my dream car! Christian and Peggy were great made it super easy ! Bringing my sister to get a new car from them
Amberly was very helpful pleasant and informative and Chris is the best in the business and very knowledgeable and gets results that gets u in a car u want
Called service for two days and no one answered the phone or answered my voice mails. Finally called sales and asked the salesman to get service to call me back. As far as the service performed, it seemed to be well done.
Service Advisor was prompt accurate and explained well services performed thank you
I was searching for a car on the bosak Ford website. I found two cars that I liked and then got a call from a sales rep Britney. I Explaining my situation She was supposed to get back to me and Let me know that they were able to take my ford focus as a trade in Unfortunately, I didn't hear anything back so I went back Online and fell out the credit app with Ford I was contact by Tony the sales rap at Ford with all the information I was looking for I was able to do ...
Quick!
Tarik was amazing with helping me get into the truck I wanted & needed. Definitely recommend coming here for business. Thank you again!
Super good people. My sales guy was Tarik. I was recommended by a friend and they were nothing short of awsome. They understood my situation and were able to get me in a new vehicle without any issues. Would highly recommend.
Went in for an oil change and brake inspection. Very quick and helpful. Was in and out in 30 minutes. Thank you.
Service department did an amazing job on my car. The advisor who sits in second section really went above and beyond.
I was impressed with Amber and the amount of knowledge of vehicles that she was aware of and no hesitation on her part. Will definitely go back at sometime in the future. Thanks again Amber
Tony got me the car I wanted at a fair and reasonable price. He was strait forward and honest throughout the whole process. I never felt like I was being pushed to make a purchase I didn't want.