Customer Testimonials
Always polite and courteous.
Aaron is hands down one of the best service advisors I have ever dealt with. Bosak is my new service destination, worth a bit of a drive for me.
It is a great place to buy a vehicle
Good
Yesterday I bought my very first car while being a first timer. I am very happy with the suv I wanted. I just really want to thank Lynn for being so helpful every step of the way.
Got me in right away for an oil change. Checked for the reason my check engine light was on and cleared it.
It was good working with the Kia team.
Chase was efficient and very helpful!
Christopher Sheets was very helpful and courteous. He made my car buying experience very easy. We went there wanting a certain vehicle but ended up leaving with something totally different and better for my family and he even kept my payments at the amount we told him in the beginning when we first got to the lot. I definitely will recommend him and Bosak in burn’s harbor to my family and friends. Thank you for a good car purchasing experience. I am extremely happy with my purchase.
It was great
Great service, communication was wonderful. Thank you for the great experience.
Lynn Bonner was very helpful and is a great people person. She helped find me an affordable and reliable car for me. Wasn’t sketchy at all and just wanted to help me.
Professional sales team who focused on what I wanted instead of just pressuring me for a sale. This is the 3rd vehicle we’ve purchased from Bosak.
Great Service! Extremely helpful/polite and all around well run
They had my truck up and going very fast!
The sales man David and the sales manager Chris was awesome. We have bought the our last 6 vehicles from this place. They are great working with you and we will never go anywhere else!!!!!
The service dept at bosak Ford in burns harbor are very excellent they are very helpful polite and respectful Everytime I go in there to have my car serviced thank u bosak
Great experience getting a new Maverick. Chris Sheets is awesome!
Very courteous and professional. Timely completion of the work.
Very pleased with the service I received today . Been to a few dealerships a this one by far has been the best . Thank you so much for the speedy service!!
Had a very good experience, they were able to correct the issue with my truck quickly.
Chase at Bosak Ford was great to deal with about our service appointment. He kept us up to date when our car would be ready. Will definitely use their business in the future.
I had a road hazzard tire leak on I94 and consider my self very fortunate that Bosak Ford was in the right place at the right time. I was in and out with a quality repair, and it was very close to closing time. I APPRECIATE and highly recommend Bosak Ford. Garry Nelson
The same day my check engine light came on, I was able to drop it off. Parts came in and my car was delivered to my driveway 2 days later. Can't get much better than that. Very satisfied with Bosak Ford.
Bought a great Ford. And I got great service!
Quick service. My appointment lasted exactly as long as they said it would. Nice waiting area with a cute chalkwall for kids to play.
Chase was very helpful and courteous.
They took care of me to charge an Electric Vehicle. Top notch!!
I'd been stuck while traveling out of town for work, with what they found to be a dead battery. The staff was very friendly and helpful! Not only did they get me taken care of as quickly as possible, they were able to take care of a recall repair I hadn't known about. If I lived in Indiana, Bosak Ford would definitely have my new car and service business.
I was driving across the country when a service alert came on to my screen. I googled Ford dealerships and this one happened to be the closest to me. I drove straight there and frantically told them my situation. Chase helped me out immediately and assisted me so I could get back on the road. He took the time to print out information on the alert and information to give the next dealership when I got to my final destination since I couldn't stay! I'm not from this area but if I was I would recommend anyone to ...
After shopping around at numerous car dealers, I ended up at bosak ford! Peggy was the sales person and man was she amazing. Honestly the whole team there was top notch. The sale was straight forward! No one tried to upsell me on anything I didn’t want. Information was politely offered and they were not pushy. The process was painless and quick. I highly recommend shopping here!
After shopping around at numerous car dealers, I ended up at bosak ford! Peggy was the sales person and man was she amazing. Honestly the whole team there was top notch. The sale was straight forward! No one tried to upsell me on anything I didn’t want. Information was politely offered and they were not pushy. The process was painless and quick. I highly recommend shopping here!
Great service up front cost very professional. Enjoyable experience
Great service by people who pay attention. Chase is incredibly efficient, knowledgeable and a great communicator.
The service was simple and convenient. Definitely recommend 👌
Outstanding service department, very knowledgeable.
Service team was helpful and informed me of everything going on
It was great
I love the service where they pick your vehicle up. Couldn’t ask for a better Ford dealer.
The service was outstanding. My car drives perfect and looks amazing. Everyone was very accommodating. I had to go out of town before the service was complete and know one had a problem with me leaving my car there for a few extra days. Bosak Ford will always have my business ❣️
Service department is great and Bill is helpful and courteous.
Awesome service.
From the first call to Megan when I was stranded she had someone contact me and helped us get towing to Bosak Ford. Chase was very helpful, kept in touch with us and informed us of what we needed for our car. He also informed of us options such as towing and delivery of car when finished. We would definitely use Bosak Ford again.
Bosak Ford on Melton Road in Burns Harbor performed the maintenance work on my 2021 Ford Escape promptly, efficiently and professionally! Kudos to Bosak and the Service Team in Burns Harbor on Melton Road!!! 👍
Chase did an awesome job with helping getting my vehicle in for service.
I would like to thank Assistant Service Manager Chase Galipeau for a great service experience helping me get my oil changed on short notice. This was very much appreciated taking care of a senior citizen. Thanks again Chase,I will definitely be back for my next service for my winter check up!!!
Great customer service
Ellie Lane was amazing to work with! She went above and beyond picking us up from the airport & making sure we were taken care of! Dealership is honorable and stands behind their word! Would recommend!!
Chase in service does a great job. Excellent service and communication.
Bill Sherman and the service department did outstanding
Aaron at Bozak was a great advisor!
Chase did an excellent job keeping me updated by text on the repair progress and I was very pleased with how my car’s issue was resolved. Resulting bill was priced fairly, too. My thanks to the Bosak Ford service guys!
Bosak Ford Service Advisor Chase Galipeau is first class.All warranty work and oil change was performed on a timely basis.
Great dealership. The service department is amazing.
Chase is super professional and easy to work with
100% pleased with my experiences at Bosak Ford! Knowledgeable, helpful, kind people to deal with.
I just leased a new F150 with Bosak Ford and my experience was fantastic! From the first phone call until I drove off, Peggy and Chris were ethe best sales team I’ve ever worked with. Never once did I feel pressured or like I was getting ripped off. I did a ton of shopping around and Bosak had by far the most fair prices. Everyone I know that mentions shopping for a car will get a recommendation from me. Hopefully Peggy and Chris are still there when I’m ready for my next purchase!
Richard it was five star service all the people in the shop treated me very cou norteously I would recommend you guys to anybody you do good work thank you so much
The service was excellent I was very very happy everybody was friendly I'll be back when my car needs service I will definitely be ba☺️ck thank you again
Doug and Chase in service went above and beyond to repair my truck and let me have something to drive while it was being fixed. I appreciate all their help!
Good stuff. It seemed to take a little longer than expected but a thorough job was done.
They started on time and they finished early. Your problem was not as bad as we expected. I was treated with dignity and respect. I am pleased.
I will definitely use Bosak for servicing my Ford Fusion from here on out. While driving, the brakes on my car went out … I was able to get to Bosak. it was a Friday, mid morning, the service department was busy, I was going to have to leave car… they might not get to it till next week. However, in a few hours, I received a call that the car was done… very courteous… very happy with their service!!!
Chase in service is a Rockstar. Thank you for keeping in touch throughout repair process. I couldn't of asked for better service start to finish you truly are a professional and an asset to your company.
great communication. great service.
Communication could be better. Got backed up because only one technician so took two weeks to get truck back. Overall would recommend
Stopped in for service for my first time and was greeted by Chase. Service was beyond good. Super friendly and instantly made it feel as if I’ve been coming there for years. Communication was top notch. I’ve owned other vehicles, including Mercedes, and this service was much better. Never experienced that at a dealer in all these years. Thank you & I will be returning for future business.
Parts and service are amazing always great service!
My truck had a major engine issue while traveling away from my home town. I ended up at Bosak Ford by chance. They were great to work with in what was a bad situation for me. I appreciate that they took care of me promptly even though I showed up without an appointment. I highly recommend them.
Had oil change done, found a bad tie rod end on front end! Plus needed brakes all around!! My Truck drives like a new one!! Thanks Bosak service Team👍
Had the pleasure of dealing with Jeff and Fred. Had a few hiccups with a purchase and Jeff went above and beyond to make it right!
Stopped and ask to have a set of wiper blades put on because one had torn up. They didn't have mine in stock. Next morning got a call and a rep.showed up at my house and put on a new set,and unbelievabley said no charge. Above and beyond.
Super late on posting this but I honestly had the best experience here at Bosak Ford. I had to get something replaced on my truck and there was a minor problem after it was done and the service manager, Doug, went above and beyond for me. He not only made sure that the problem was fixed, but he also showed and explained to me what was wrong. 10/10 would recommend this Ford, especially if you need to have your car serviced. Thanks again Doug!!!
Aaron was outstanding 😎👍. Very professional and did a great job de escalating my poor attitude. This is something I know about. Before I retired I taught conflict management and leadership development. He has either been trained well or is a natural in both. I also spent 12 years as a hostage negotiator and by the time I left, I felt better about Bosac Ford as a result of Aaron's ability to calm the situation. Thank you😎👍