Customer Testimonials
Friendly and knowledgeable staff. Went above and beyond to help us find the Bronco with the options that we wanted. Amber and Christian were great and patient with us through the whole process.
I had the pleasure of buying a Maverick Hybrid from this dealership. Everyone at the dealership was exceptional. They took the time to work with me as the truck progressed from the factory. They were kind and attentive and worked to get me the best price. I highly recommend them.
Went in to have my windshield wiper fluid system fixed, they did it quickly, updated my pcm and did an inspection. I love taking my vehicles in to bosak if i have to get one serviced because the service is beyond compare every time! They do it right!
Great service,got in on short notice
Always fast ,efficient, and friendly.
Bosak Ford always goes above and beyond to make every customers needs.
Peggy was the reason !! Peggy enjoys her job and cares about the customers. Brian, finance officer was great, also.
Customer service was great they were fast and reliable
10/10. Nathan was the one who helped me out. Funny ass dude too. Also, didn’t even take 30 minutes. 100% would recommend.
So friendly and helpful. I will never take my vehicles anywhere else
Excellent and friendly customer service. They were very kind and thorough through the whole vehicle service process.
They fixed it, I'm happy. They have done well in the past. 🙂
We were treated with respect and listened to. Our sales person was amazing-Amberly. She went above and beyond.
Great place, I highly recommend.
Derek and Sam were absolutely helpful, personable, and so very knowledgeable about their cars, how the process works, and were very transparent with what would and would not work for our needs and budget. I 10/10 recommend.
They were pretty fast getting my vehicle done, I brought it in for 2 items one of which was a recall for the door latch. I wish they would of had the part ordered when I made the reservation a few weeks ago so when I came in that repair could be made. Well I will have to return to get the repair done once the part comes in. Other than that everything was ok.
Great service I was traveling from out of state my truck was making loud noises they got me in right away and answered all my questions. Promptly found the right parts for my wheel bearing and I was on the road before noon. I couldn't be happier.
Very happy with Bosak’s service department! They got my car done and didn’t try to tell me a list of things they “found” wrong with my car. Chase was very polite and treated well! Their customer service is the best! Thank you Chase and Bosak Ford you have my business always!! Sandra
I leased a bronco sport from here last week. Derek was very helpful and patient while I was making my decision. One of the best experiences out of the many dealerships i visited this month.
Went there after work and made a deal.. explained what I wanted and didn’t want and drove off with my new ford.. I’ve purchased a few new vehicles over the years and this was the smoothest purchase I’ve made..
Very professional and polite
Great job finding the exact car I was looking for, even had to go to Nashville to get it!!
Bought our truck at a different, high pressure dealership. So glad to have found Bosak for service! They were fast, fair and friendly!
Great customer service got me in and out
I have all my cars serviced at Bozak. Not only is it close to home but they take very good care of me and my vehicles. The people are friendly but professional. The service is always performed on time. They take the time to properly explain everything needed and why. Chase and Bill are great service specialist. I really appreciate them being so thorough.
The service was Easy, efficient experience cool sales reps mines was Jacob.
I inquired about this vehicle in the morning, heard back from Dixie immediately who worked all day with me to ensure I locked down this vehicle for my family! Rushed up there after work to pick it up! Everyone was so kind! Dixie waited for me to get there after her end time just to make sure I made it and things went smoothly! Every single person we encountered was kind and so helpful! Would absolutely recommend!
Doug in the service department has been AMAZING. We had horrible service at another dealership trying to get our vehicle fixed and were referred to Doug by a family friend and it was the best decision! Very helpful explained everything even helped us by referring a company to transport our un-drivable car to Bosak. Our car was fixed within 3 days- the other place had our car for over a week and never fixed it. We were very hesitant to go to another dealership but it was so worth it. Will not go to another dealership besides this one ever again. ...
I bought a 22 Ford Edge this past Saturday. That is my 2nd vehicle purchase from Bosak Ford in 4 months. I have owned many vehicles from different dealers! The Manager, Christian, my Salesman Simon, and Brian in financing are, by far, the best and most honest people I have ever experienced at a car dealer! I will always return to Bosak Ford for vehicles in the future!
Overall buying experience was great. Sales wasn’t overly in my business to push the sale like similar dealerships in the area. Questions were answered promptly. The only complaint was waiting for the finance department to finalize the sale.
Completely unethical, They are not to be believed in anything they tell you! They will say and do just about anything to get you to buy and then after the sale that’s when things really go downhill. What happened? I bought a new 2024 Ford Maverick nice little pickup truck no issues with the truck but the dealership the salesman, the sales manager and the GM all love to play games.. They are holding the second key fob that I paid for as part of the price of the vehicle hostage and they will not release that key fob to ...
I find it extremely frustrating to wait 4.5 months for special order parts, then make an appointment using Bosak’s online appointment system more than a week in advance. Only to be called at 9am the day of the appointment and told that the work can’t be performed because a sublet glass company wasn’t lined up. If that’s not bad enough the Service Advisor proceeds to insinuate that I, as the customer, should have known a sublet glass company was needed for the repair and made it known when the appointment was made!! Please explain to me how ...
I've never really had a bad experience with this dealer. But this was the best I've had. ( I've bought two other cars from this dealer) Jacob was our salesman he was spot on getting info I wanted, Christian the sales manager helped get the extras I was wanting to make the deal done and Sam made sure it all fit my numbers and actually upgraded a extra Item I wanted to have put on after the sale.
Excellent service and work by this ford location. They performed a cam phaser change on my raptor which is big intrusive job and they did it in a timely manner and did a great job replacing the phasers and even helped in my case with Ford on getting part of the repair covered! The valve cover gasket ended up leaking a thousand miles later and they changed it free of charge since they had recently put it back together after the phaser job.
Doug, Jeremey and the team took great care of me. I was driving from Wisconsin to Maryland and had an issue with my vehicle and was in dire need of some help and these guys treated me like family. I can’t thank them enough. I highly recommend this dealership to anyone in the area. Stellar service.
Friendly and honest staff!
Great and fast customer service,highly recommend Bosak auto group
Doug was very informative about my tires. He is a very helpful and kind person!
Tarik Qaos was really nice and helped me find a great car that fit my needs and budget.
I was in and out in 1 hr and was kept informed of progress. Excellent service. Will definitely use Bozak again.
I had such a great experience purchasing my Bronco Sport. Tarik was amazing and made the whole process so much fun! He even brought my Bronco to my house and took my trade in back with him. I would recommend Bosak ford to anyone, especially if they could get Tarik as their sales person.
Went there for service on my new vehicle. Nathan is very friendly, patient and helpful. They were able to look at my vehicle and resolve the issue fast.
Sam and Peggy at Bozak made right by me. I have never experienced more compassion and respect at a dealership
They service was very good. It did take a little longer than anticipated to make the repairs.
Amber was awesome in my hunt for a new car she is great and so understanding. The bald was cool too.😄 I love my new Bronco
Amber and Sam were EXCELLENT to work with!!!!!
Really happy with service.
Peggy made buying a car from Bosak ford. Very easy. She was patient and very helpful with me choosing a used car so that I could have a second vehicle besides my new one. When I buy another vehicle I will go back to bosak Ford and I will have Peggy as my salesperson
Excellent service, friendly staff , Highly recommend.
Tarik was an absolute pleasure to work with. He made sure i was comfortable in the car, made sure that i truly loved the car before i bought it. I will always always ask for Tarik in the future. Dixie was also amazing to work with, she was very responsive and so incredibly nice!
Great experience and customer service from Dixie, Peggy, Christian and Sam! We live 3 hours away and they still worked with us to purchase the vehicle we were looking for. Highly recommend them for your next vehicle purchase!
Car was picked up on time. Very nice service team!
I had a great experience with my service advisor. They’re wonderful to work with.
Service did a great job very helpful and accommodating To bad weather didn’t cooperate had to wait for part delivery
Peggy made finding and purchasing my car a breeze. She listened to my needs and stayed within my budget. When you are searching for your next vehicle just ask for Peggy!
Nice overall experience. Will comeback for any future work or maintenance.
While driving home to the Detroit suburbs from Chicago on New Year's Eve day a part of my 2018 Escape's undercarriage shrouding came loose and was dragging on the ground. I couldn't drive the vehicle at highway speeds the 200 miles I was going to be travelling the way it was so I pulled off the highway. Low and behold there was a Ford dealer (Bosak Ford) at the end of the off ramp. I pulled in, warmly greeted by Chase Galipeau and told they would take the car in and see what they could do while I waited. ...
Awesome service, and pick up and drop off was great too, had a warranty issue and they took care of it all in one day.
Bosak service was very helpful to me when my mustang mach e left me stranded. both times.
Manny and Christian were awesome to work with. Buying a car is no one’s favorite thing to do but they both made the experience very enjoyable. They worked super fast to get me in and out this was an awesome car buying experience.
Tarik really worked his butt off to find me the perfect truck, I couldn’t be more pleased with my experience, if you’re looking for a new or used Ford he’s the guy
Tony was amazing! Love our Lightening! Thank you Bosak Ford!
Great dealership, got the pleasure of working with Tarik. He’s a super helpful and great salesman, is always willing to help you out in anyway possible. Couldn’t be happier and hope to deal with him with all future purchases.
Great customer service and friendly staff.
A 1 customer service all around from Tony Martinez our car salesman. Tony made sure We were happy with our lease. He searched through different states to make sure I got everything I wanted in my Bronco. He also got us great incentives on my Bronco.Christian our sales manager did his part to get us the best deal possible. Sam the general manager made us a deal we couldn't refuse. Brian in Fiance made my payments lower then expected and was out the door in no time. The Lopez family is definitely staying in the Bosak family for life.
Best experience I ever had with buying a car biggest shout out to Sam lamargo And Tony Martinez
Hard shift on our F150. Service tech went through several upgrades and computer resets. Tested and verified the smooth shift is back. Warranty service took care of us. Thanks Everyone!!
Pleasurable experience! I’m glad I came in today. Amber was a great salesperson! Sam is also a great manager! Thank you and Merry Christmas 🎁
Very very good service very good mechanics just entirely way too expensive the cost of living is so high to get my truck fixed was crazy high price
Had an engine light come up before a road trip. I contacted them and they quickly got me in. Checked the vehicle out, addressed the issue got me heading out on schedule. Thank you very much!!!
Great cars!!! A amazing dealership!! If you’re looking for a vehicle look for Tony he’s the right man to help you out!!!
Called at 1pm on a Wednesday and was able to get on their schedule for a multi-point check, oil change and tire rotation at 2pm. Upon arrival, mentioned I could use a new horn. They actually had the horn in stock. I was out the door by 3:15. Pricing was fair, customer service was great. I live 90 mins away but will make I’m in the area next time I need another oil change.
Bill Sherman was terrific with helping me. Highly recommend!
Bosak was very helpful and friendly. I brought my car in for the same problem my mechanic "fixed" 3 times and charged me a lot of money, but Bosak truly fixed the problem in a timely manner. The fee was nothing near what the mechanic who couldn't fix it charged. I live in Michigan, but I am bringing car here from now on to Bosak's trustworthy and competent mechanics.
I had a fantastic experience working with Amberley and Sales Manager Christian. They were both incredibly easy to work with and made me feel right at home throughout the entire process. Their professionalism and friendly approach made buying a car a smooth and enjoyable experience. I would definitely recommend them to anyone looking to purchase a vehicle. Thank you, Amberley and Christian, for making my experience so memorable!
I was driving by myself (a senior) on I-94 last month heading home to Iowa. I was on a 6-lane interstate and my low air in tire signal came on my dashboard. I happened to see a billboard with Bosak Ford noted at the next exit, so went that way. The service man put my car up on the rack and noted a screw in my tire, patched the tire and sent me on my way, free of charge. The service crew were very kind, helpful and friendly. If I lived in the area, I would return for future service ...
Was very pleased. I didn't feel pressured to buy.
Nate was great he helped me get my recalls organized last minute and set me up with a loner to get to work. Great experience ! Thanks
I was very pleased with my salesman Anthony Martinez. He worked with me to find a specific car I wanted and I didn’t have to spend all day at the dealership. I got the car I wanted and was offered a fair price for my trade in.
Tarik our salesman was very nice to talk with and too . Knowledgeable and if he wasn't sure he found out. Brian setting up the loan was very nice. Helped that I knew him from a place of employment where we both worked. Had questions after we left, texted Tarik and he got right back. Experience was as good as expected when purchasing a vehicle.
I recently had a Ford Performance tune and a full audio upgrade performed on my 2024 Bronco Raptor at Bosak Ford. GM Chris Gilmore facilitated the entire job and they even came and picked up my rig. The job was completed flawlessly and I couldn’t be happier. They even beat all other price quotes I had received from other shops. I recommend Bosak Ford and especially Chris Gilmore to anyone. Well done!!!